Who we are
Our website address is: http://listing.elidge.com
1. INTRODUCTION
Elidge Listing (“we”, “us”, “our”) operates listing.elidge.com (the “Website”), an African business directory and advertising platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Website, submit a business listing, purchase advertising space, or interact with our services.
By accessing or using Elidge Listing, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
Table
| Activity | Data Collected |
|---|---|
| Business Listing Submission | Business name, contact person name, email address, phone number, physical address, business description, logo, images, website URL, social media links |
| Advertising Purchase | Billing name, billing address, payment information (processed securely via our payment gateway), company registration details |
| Account Registration | Username, email address, password (encrypted) |
| Contact / Support | Name, email address, phone number, message content |
| “The Best List” Verification | Business registration certificate, proof of address, director/owner identification |
2.2 Information Collected Automatically
When you visit our Website, we automatically collect:
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Log Data: IP address, browser type, operating system, referring URLs, pages viewed, date/time stamps
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Device Information: Device type, screen resolution, language preferences
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Cookies & Similar Technologies: See Section 8 for details
2.3 Information from Third Parties
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Payment Processors: Transaction confirmation, payment status
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Analytics Providers: Aggregated usage statistics (Google Analytics or similar)
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Social Media Platforms: Public profile information if you connect via social login
3. HOW WE USE YOUR INFORMATION
Table
| Purpose | Legal Basis |
|---|---|
| To create and display your business listing on our directory | Performance of contract |
| To process advertising purchases and payments | Performance of contract |
| To verify businesses for “The Best List” | Legitimate interest (fraud prevention, trust) |
| To communicate with you about your account, listings, or purchases | Performance of contract |
| To send marketing communications (with your consent) | Consent |
| To improve our Website functionality and user experience | Legitimate interest |
| To comply with legal obligations | Legal obligation |
| To detect and prevent fraud, spam, or abuse | Legitimate interest |
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share data only in these circumstances:
Table
| Recipient | Purpose | Safeguards |
|---|---|---|
| Payment Gateways (PayPal, Stripe, bank transfer processors) | Processing payments | PCI-DSS compliant, encrypted |
| Hosting Provider (HostAfrica) | Website hosting and data storage | Secure servers in South Africa |
| Email Service Providers | Sending transactional and marketing emails | Encrypted transmission |
| Legal Authorities | Compliance with court orders, regulations | Limited to lawful requests |
| Business Transfers | Merger, acquisition, or sale of assets | Confidentiality agreements |
5. DATA STORAGE AND SECURITY
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Location: Data is stored on servers located in South Africa, with backup servers potentially in the European Union.
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Retention Period:
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Active listings: Retained while your listing is active
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Deleted listings: Retained for 12 months then permanently deleted
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Financial records: Retained for 5 years per Namibian tax law
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Verification documents: Retained for the duration of verification status plus 2 years
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Security Measures: SSL encryption, password hashing, regular security audits, access controls, firewalls
6. COOKIES AND TRACKING TECHNOLOGIES
Table
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality, login sessions, cart contents | Session / 30 days |
| Analytics | Understand how visitors use our Website | 1 year |
| Advertising | Track ad performance and prevent fraud | 90 days |
| Preferences | Remember your settings and choices | 1 year |
You can disable cookies through your browser settings. However, some Website features may not function properly.
7. YOUR RIGHTS
Depending on your location, you may have the following rights:
Table
| Right | How to Exercise |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Update your listing or account information |
| Deletion | Request removal of your listing and data |
| Restriction | Limit how we use your data |
| Portability | Receive your data in a structured format |
| Objection | Opt out of marketing communications |
| Withdraw Consent | Unsubscribe or delete your account |
To exercise any right: Email listing@elidge.com or WhatsApp +264 81 782 6767
We will respond within 30 days of receiving your request.
8. CHILDREN’S PRIVACY
Elidge Listing is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
9. INTERNATIONAL DATA TRANSFERS
As an Africa-focused platform, our users and servers span multiple countries. By using our Website, you consent to the transfer of your data to South Africa and potentially other jurisdictions where our service providers operate. We ensure all transfers include adequate protection measures.
10. THIRD-PARTY LINKS
Our Website contains links to business websites, social media profiles, and payment processors. We are not responsible for the privacy practices of these third-party sites. Please review their policies before submitting information.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. For significant changes, we will notify you via email or a prominent Website notice.
12. CONTACT US
For privacy-related questions, concerns, or complaints:
Table
| Method | Details |
|---|---|
| listing@elidge.com | |
| +264 81 782 6767 | |
| Physical Address | |
| Response Time | Within 48 hours |
13. GOVERNING LAW
This Privacy Policy is governed by the laws of the Republic of Namibia. Any disputes shall be resolved in Namibian courts.